The reminder text typically includes the date, time, and location of the appointment. Timed to perfection and super convenient, they help reduce the number of no-shows. In a nutshell, SMS appointment reminders are automated text messages that remind customers about upcoming appointments.
Make life easier for you and your customers by sending appointment reminders via text. If they simply forgot the appointment, then they have to go through the hassle of rescheduling. Missed appointments are annoying for customers too. More broadly, the average no-show rate is 10-15%, and the costs quickly add up. In healthcare, a whopping 27% of appointments are missed. It’s a double whammy.Īnd the problem is, no-shows are rife. Not only do you miss out on revenue, but you still have to pay the staff standing around waiting for the customer to show up. Every time a customer misses an appointment, it costs you.
